Support Options

Support Options for XAP Premium/Enterprise & InsightEdge

All Features:   Silver Gold Platinum
Accessibility Community Portal
 
 

 
  Online Knowledge Base
 
 
 
  User Forums
 
 
 
  Email  
 
 
  Phone  
 
 
Support Full Documentation
 
 
 
  Access   8x5 (Monday-Friday)

Support is also available on Sunday for companies whose local business hours are Sunday-Thursday

24/7
  Initial Response Time 2 business days 4 hours 2 hours

 

Support Options