Services for XAP Production

Services for XAP Production

XAP Health Check
XAP Upgrade Support
 
 

Support peak time loads, introduction of new application, or other key changes.

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  • Benefits

    Assuring that the XAP solution is tuned to meet your needs throughout the complete application lifecycle and to support business and transaction volume growth.

  • Target Audience

    Architects, developers, IT operations, and GigaSpaces XAP administrators.

  • Deliverables

       Updated System workbook with a set of recommendations and tuning guidelines

       Risk Assessment summary

       Change Management Plan

  • Prerequisites and Assumptions

       Availability of key business and technical users for on-site review sessions

       Proper training facility including projector, whiteboard, adequate power outlets, internet access, computer for each participant (for hands-on labs)

       Customer deployment team must have strong coding skills in the appropriate language

  • Key Activities

    • Needs Assessment

      Avg. 2 days; delivered by solutions architect

      Define or revisit the customer’s fundamental readiness requirements and success criteria for the system. Analysis of new functional or performance-related requirements. On-Site interviews with customer’s technical and business stake holders
    • System Architecture Review

      Avg. 2 days; delivered by solutions architect

      A GigaSpaces Solutions Architect works closely with the project team to review existing system architecture and current deployment based on current business needs, transaction volumes, peak time, and future application requirements.
    • Risk Assessment

      Avg. 1 day; delivered by solutions architect

      A GigaSpaces Solutions Architect works with the project team to conduct risk assessment by analyzing the various risk scenarios for system performance and developing a mitigation strategy.
    • Capacity & Sizing Review

      Avg. 2 days; delivered by solutions architect

      A GigaSpaces Solutions Architect works with the project team to analyze expected transaction growth and anticipated demands on the XAP system, and to perform capacity planning that will ensure both short and long term value of the initiative to the business. Provide an estimate of additional hardware (and other resources) required to achieve performance goals.
    • Change Management Plan

      Avg. 1 day; delivered by Solutions Architect

      A GigaSpaces Solutions Architect works with the project team to develop a change management plan for required changes to the XAP production system.
    • XAP System Tuning

      Avg. 5 days; delivered by engineer

      Ensure that intended performance objectives are met. Multiple test/tune iterations of the following are performed:
         Throughput (test to specified levels)   Latency (measured at medium to high throughput)   Failover Under Load   Prolonged Stress (run for multiple days at above average load)
    • Extended Rollout Support

      Avg. 5 days; delivered by engineer

      Preparing your application for production rollout is a time sensitive and critical step. GigaSpaces Extended Rollout Support includes GigaSpaces technical experts to assess the deployment architecture, configuration and stability. Extended Rollout Support ensures that your transition to production is as seamless as possible.

Upgrade an existing GigaSpaces solution to the latest version. GigaSpaces Upgrade Service for XAP provides directed consulting services to accelerate your upgrade project. A GigaSpaces consultant will guide you through your upgrade of GigaSpaces infrastructure to the latest GA version, following GigaPro methodology and best practices.

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  • Benefits

    Gradual upgrading ensures that you are leveraging all the bug fixes and improvements of the most current version, and also ensures our ability to properly support you should any issues arise. Furthermore, GigaSpaces has made tremendous improvements in scalability, stability, performance, user experience, and functionality in recent releases.

  • Target Audience

    Architects, developers, IT operations, and GigaSpaces XAP administrators.

  • Deliverables

       Updated system workbook with updated sizing estimations, environment plan and risks list

       Upgraded change management plan

       Personal certification in XAP delta training

  • Prerequisites and Assumptions

       Availability of key business and technical users for on-site review sessions

       Proper training facility including projector, whiteboard, adequate power outlets, internet access, a computer for each participant (for hands-on labs)

       Customer deployment team must have strong coding skills in the relevant language

  • Key Activities

    • Upgrade Assessment

      Avg. 2 days; delivered by solutions architect

      As part of the upgrade project lifecycle, define or revisit customer’s fundamental requirements and success criteria for the project. Analyze functional and performance-related requirements for the new release.
    • Upgraded System Architecture Design

      Avg. 2 days; delivered by solutions architect

      A GigaSpaces Solutions Architect works closely with the project team to review the architecture needed to fit defined requirements and meet project challenges, using the latest version of XAP technology. Recommended architecture changes and high level design are provided as a basis for the migration plan.
    • XAP Delta Training

      Avg. 5 days; delivered by GigaSpaces R&D Engineer

      An advanced workshop with GigaSpaces R&D engineer, with agenda customized to the specific needs of the customer. A typical use is a mix of advanced training, white boarding and hands-on coding, diving deep into specific GigaSpaces features (communications stack, persistence, caching, and transaction management) and best practices within the context of the customer’s most critical use cases and non-functional requirements.
    • Assisted Development Services

      Avg. 4 support days per development month; delivered by engineer

      Development, configuration, and testing work performed at GigaSpaces labs or customer premises.
    • Code & System Review

      Avg. 4-5 days delivered by solutions architect

      A GigaSpaces Solutions Architect works closely with the project team to:
         Review customer design documents in conformance with suggested architecture    Carry out whiteboard design sessions around key design topics, such as partitioning, transactions, and persistency   Perform high-level risk analysis   Update system workbook design review section with updated sizing estimations, environment plan, and risks list.
    • Upgraded Production Environment Setup

      Avg. 2-3 days; delivered by engineer

      Performing on-site product installation, and configuration of upgraded production environment.
    • Extended Rollout Support

      Avg. 5 days; delivered by engineer

      Allocation of dedicated GigaSpaces experts for support, configuration, and system tuning.
 

XAP end-of-life (EOL) policy and product releases plan

 

Services for XAP Production