The insurance industry is evolving, driven by higher customer expectations and a rapidly changing business environment. A new breed of insurance companies is disrupting the traditional ways insurers evaluate risk and deliver service. Chatbots are insuring customers in 90 seconds, all while collecting significantly more data points than during traditional customer calls. Claims are paid in minutes rather than in days or even weeks.
Delivering modern services requires handling more data than ever before, running analytics and AI faster on more data, and even in real-time over multiple data sources in order to reduce risk and offer the new instant digital services customers are expecting. InsightEdge Smart ODS is a distributed in-memory Digital Integration Hub with unparalleled low-latency, high-performance, and scale that aggregates and offloads from your multiple back-end systems of record and data stores on-premise and on the cloud. With a unified API layer, you can decouple your digital applications from your disparate systems to rapidly power and deploy always-on time-sensitive applications.
In addition, efficient IoT sensor data ingestion and aggregation, along with real-time streaming enables a dynamic analysis, the generation of the optimal risk model, and customer engagement personalization.
Learn how InsightEdge is being used by Financial and Insurance Services to become insight driven.