Case Studies

Unified Command and Control Fusion Center

Mission-critical Public Safety Use Case

Customer 

A leading global supplier of communication and information solutions for mission-critical applications develops communication and information systems in fields such as air traffic management and public safety & transport.

Business Challenge

The customer was looking to seamlessly and effectively manage public safety with next generation control centers and dispatchers.  They required:

  • Fusion of  different media sources to see and manage a unified picture and to communicate through all the channels
  • Highly available, 24/7 with no downtime to provide mission critical services

 

Technical Challenge

  • Integrate all communication devices and information channels
  • Assure no downtime for mission critical events
  • Ability to scale without changing system design

 

Solution

GigaSpaces in-memory real-time analytics platform integrated voice and data into one modular, scalable IP-based infrastructure including recording for training and incident investigation. The solution:

  • Reduced complexity and increased standardization
  • Improved safety and air-situation awareness
  • Extended ICAO compliance, enhance operator efficiency, and overcome capacity constraints

 

Results

  • Real-time insights on data from multiple sources
  • No downtime
  • Resilient architecture
  • Separation between MEDIA / DATA for ultra-fast failover solution:
    • Data failover < 30 seconds
    • Audio failover < 5 seconds