Customer 

A leading global supplier of communication and information solutions for mission-critical applications develops communication and information systems in fields such as air traffic management and public safety & transport.

Business Challenge

The customer was looking to seamlessly and effectively manage public safety with next generation control centers and dispatchers.  They required:

• Fusion of  different media sources to see and manage a unified picture and to communicate through all the channels
• Highly available, 24/7 with no downtime to provide mission critical services

 

Technical Challenge

• Integrate all communication devices and information channels
• Assure no downtime for mission critical events
• Ability to scale without changing system design

 

Solution

GigaSpaces in-memory real-time analytics platform integrated voice and data into one modular, scalable IP-based infrastructure including recording for training and incident investigation. The solution:

• Reduced complexity and increased standardization
• Improved safety and air-situation awareness
• Extended ICAO compliance, enhance operator efficiency, and overcome capacity constraints

 

Results

• Real-time insights on data from multiple sources
• No downtime
• Resilient architecture
• Separation between MEDIA / DATA for ultra-fast failover solution:
  • Data failover < 30 seconds
  • Audio failover < 5 seconds