Case Studies
Unified Command and Control Fusion Center
Mission-critical Public Safety Use Case
Customer
A leading global supplier of communication and information solutions for mission-critical applications develops communication and information systems in fields such as air traffic management and public safety & transport.
Business Challenge
The customer was looking to seamlessly and effectively manage public safety with next generation control centers and dispatchers. They required:
- Fusion of different media sources to see and manage a unified picture and to communicate through all the channels
- Highly available, 24/7 with no downtime to provide mission critical services
Technical Challenge
- Integrate all communication devices and information channels
- Assure no downtime for mission critical events
- Ability to scale without changing system design
Solution
GigaSpaces in-memory real-time analytics platform integrated voice and data into one modular, scalable IP-based infrastructure including recording for training and incident investigation. The solution:
- Reduced complexity and increased standardization
- Improved safety and air-situation awareness
- Extended ICAO compliance, enhance operator efficiency, and overcome capacity constraints
Results
- Real-time insights on data from multiple sources
- No downtime
- Resilient architecture
- Separation between MEDIA / DATA for ultra-fast failover solution:
- Data failover < 30 seconds
- Audio failover < 5 seconds