GigaSpaces Support Center is part of the greater GigaSpaces customer care domain, which includes consultancy services, training, support, certification, and more – all for the purpose of ensuring you the highest performance from your GigaSpaces technology, and maximum risk mitigation.
We offer a variety of venues where you can get exactly the support you need:
XAP Self-Service Portal
Registered customers can visit here to submit product feature/enhancement requests, open cases, and alert to any technical issues.
Visit our knowledge management site, where you will find comprehensive information about all our products, including Quick Start Guides, Admin Guides, Developer Guides, best practices, and much more.
Visit the XAP forum to ask and answer questions, make suggestions, connect and interact with other GigaSpaces users.
Check out the Cloudify documentation, and learn how to get your Cloudify up and running in just a few steps.
Visit the Cloudify forums to join the conversation, get support, suggest new features and ideas, and help your peers find the answers they need.
CustomerEnvironmentTool -Download this tool before opening a case and run it in your environment. This tool should provide us full information about the environment you are running (such as JVM version, OS version, processes etc..)