Technical Support
Account & Product Management
Education Services
Community
Consultancy Services
- Platinum SLA plan
- Phone Support, 24/7 Email Support, Emergency Patching
- Escalation Management
- Early Access to Downloads & Patches
- Dedicated Self-Service Customer Portal
- Technical Account Management
- Product Management & Roadmap
- Executive Product Committee
- Access to Beta Program & Early Access Features
- Private or Public Courses
- Developer, Admin and Architect Courses
- Lunch & Learn Seminars
- Business & Customer Case Study Meetups
- Road-show VIP Invitations
- User discussions & community support, and knowledge base
- In-depth technical webinars
- Online articles & documentation
- Best practices, screen-casts, examples.
Two full days of consulting services that can include any of the following components:
-
Cloudify Assessment:
- System Review (analysis of all components)
- Gather elasticity/scaling requirements
- Initial architecture recommendation
-
Cloudify Implementation:
- Environment Planning
- Create or customize recipes
- Testing
- Cloud connectors integration and coding
- Training Services
- Certification plans for users & partners
Have more servers or others needs? Contact us for additional pricing packages.
*Support packages are sold in quarterly installments
